Contact Us
Have questions about CarbonSoko? Our team is here to help you navigate the carbon credit marketplace.
Send Us a Message
Fill out the form below and our team will get back to you within 24 hours.
How to Reach Us
You can reach out to us through multiple channels. We're always ready to assist you.
Visit Us
Our headquarters
CarbonSoko Tower, 123 Climate StreetNairobi, Kenya
Business Hours
When we're available
Monday - Friday: 9:00 AM - 5:00 PM (EAT)
Saturday: 10:00 AM - 2:00 PM (EAT)
Sunday: Closed
Frequently Asked Questions
Find quick answers to common questions about CarbonSoko.
How do I register a carbon project?
Sign up as a project developer, then navigate to the "New Project" section in your dashboard. Follow the guided process to submit your project details and documentation.
How long does verification take?
The verification timeline varies depending on project complexity, but typically takes 2-3 months from submission to completion. Our team will guide you through each step.
What types of projects do you accept?
We accept a wide range of carbon projects including forestry, renewable energy, agriculture, waste management, and more. All projects must be located in Africa and meet our quality standards.
How do I purchase carbon credits?
Register as a buyer, browse the marketplace, and select the credits you wish to purchase. You can buy directly through our secure platform using various payment methods.
